FAQ Security

How do I keep my Luxon Pay account safe?

  • To ensure the highest level of security please ensure you never share your account information such as account password with anyone else
  • Ensure you have 2 Factor Authentication (2FA) activated on your account
  • Create a strong password that is hard to guess
  • Do not use the same password on your Luxon Pay account that you use for other online services
  • Change your password on a regular basis
  • Be careful if an email looks suspicious
  • If you think someone other than you has made a transaction, using your account, contact our Support Team via Live Chat immediately.