How do I request money from another Luxon user?

In app:

Click ‘Transfer’ then select the ‘Request’ tab to access your wallet address and QR code. Enter the amount you wish to request, this will auto update the QR code which can be scanned by them if they are next to you. Otherwise, copy and send your wallet address to them and they can input this to carry out a payment transfer. Once they carry out the transfer, payments will be received by you within 5 seconds.

On desktop:

Click ‘Request’ to access your wallet address and QR code. Enter the amount you wish to request, this will auto update the QR code which can be scanned by them if they are next to you. Otherwise, copy and send your wallet address to them and they can input this to carry out a payment transfer. Once they carry out the transfer, payments will be received by you within 5 seconds.

How can we help?

Our UK based support team are available 24/7. If you have an urgent query, please use our Live Chat service, otherwise drop us an email or search through our FAQ’s.


Live chat

You can talk directly to a member of our team by clicking the little blue circle on the bottom right.

Email

Send your questions over to our support team by emailing support@luxon.com

FAQ's

Listed below are FAQ's, please contact us if you still can't find the answer you are looking for.

Frequently asked questions

We may have the answer you’re looking for in our FAQ’s below.