When will I receive my withdrawal?

The time it takes for a withdrawal to be completed is dependant on the method usually. Card withdrawals are usually the quickest ranging from 3 to 24 hours. This can vary of course depending on card type, if it is a bank card for example, it will be subject to bank’s processing times / national holidays etc.

Bank withdrawals usually take longer than card, so please bear this in mind if you require a faster withdrawal. Usually, bank withdrawals take 24 hours up to 7 working days.

How can we help?

Our UK based support team are available 24/7. If you have an urgent query, please use our Live Chat service, otherwise drop us an email or search through our FAQ’s.

Live chat

You can talk directly to a member of our team by clicking the little blue circle on the bottom right.


Send your questions over to our support team by emailing support@luxon.com


Listed below are FAQ's, please contact us if you still can't find the answer you are looking for.

Frequently asked questions

We may have the answer you’re looking for in our FAQ’s below.