{"id":24917,"date":"2023-11-22T09:17:21","date_gmt":"2023-11-22T09:17:21","guid":{"rendered":"https:\/\/luxon.com\/?post_type=luxon_api&p=22342"},"modified":"2026-02-10T09:26:52","modified_gmt":"2026-02-10T09:26:52","slug":"transactions-statuses","status":"publish","type":"luxon_api","link":"https:\/\/luxon.com\/pt-br\/api\/transactions-statuses\/","title":{"rendered":"Transactions Statuses"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n\n
Code<\/b><\/td>\nDescription<\/b><\/td>\nStatus Type<\/b><\/td>\n<\/tr>\n
PENDING<\/span><\/td>\nTransaction has been successfully initiated<\/span><\/td>\nintermediate<\/span><\/td>\n<\/tr>\n
PROCESSING<\/span><\/td>\nTransaction has been accepted and currently being processed<\/span><\/td>\nintermediate<\/span><\/td>\n<\/tr>\n
REJECTED<\/span><\/td>\nTransaction has been rejected<\/span><\/td>\nfinal<\/span><\/td>\n<\/tr>\n
PROCESSED<\/span><\/td>\nTransaction has been successfully processed<\/span><\/td>\nfinal<\/span><\/td>\n<\/tr>\n
FAILED<\/span><\/td>\nThere was an error during transaction processing<\/span><\/td>\nfinal<\/span><\/td>\n<\/tr>\n
CANCELLED<\/span><\/td>\nTransaction has been cancelled<\/span><\/td>\nfinal<\/span><\/td>\n<\/tr>\n
EXPIRED<\/span><\/td>\nTransaction order is expired<\/span><\/td>\nfinal<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Understanding Transaction Statuses<\/b><\/p>\n

FAILED Status:<\/b><\/p>\n

A transaction may be marked as <\/span>FAILED <\/b>under the following circumstances:<\/span><\/p>\n

    \n
  • A RiskLevelLimitExceededException is triggered, indicating an exceeded limit for the user\u2019s specific risk level (mitigation: user should complete verification and\/or request to move on to a higher risk level).<\/span><\/li>\n
  • Anti-Money Laundering (AML) validation rejection for the transaction.\u00a0<\/span><\/li>\n
  • Internal failure that has to do with the Luxon account\u2019s balance.\u00a0<\/span><\/li>\n
  • Internal failure caused by an issue with the specified currency of the transaction.<\/span><\/li>\n
  • Internal failure caused by a User ID mismatch\u00a0<\/span><\/li>\n
  • Internal failure caused by an issue in account\u2019s wallets\u00a0<\/span><\/li>\n<\/ul>\n

    REJECTED status<\/b>:\u00a0<\/span><\/p>\n

    A transaction will be marked as <\/span>REJECTED <\/b>if:<\/span><\/p>\n

      \n
    • A \u201cDECLINE\u201d action is received during the confirmation callback response in a 2-step transaction, leading to a MERCHANT_TRANSACTION_DECLINED exception.<\/span><\/li>\n<\/ul>\n

      CANCELLED Status:<\/b><\/p>\n

      A transaction will be marked as CANCELLED<\/strong><\/span>\u00a0<\/b>under the following scenarios:<\/span><\/p>\n

        \n
      • Any response other than \u201cPROCEED\u201d or \u201cDECLINE\u201d is received for the action in the 2-step transaction confirmation callback, triggering a MERCHANT_TWO_STEP_TRANSACTION_VERIFICATION_FAILED exception.<\/span><\/li>\n
      • An attempt is made to transfer funds to one’s own wallet (invalid.send.to.own.wallet exception).<\/span><\/li>\n
      • Insufficient funds are present for the transaction.<\/span><\/li>\n<\/ul>\n

        EXPIRED Status:<\/b><\/p>\n

        A transaction will be marked as <\/span>EXPIRED <\/b>if:<\/span><\/p>\n

          \n
        • No status-modifying operation occurs within 15 minutes, leading to an automated status change to EXPIRED by the system.<\/span><\/li>\n<\/ul>\n","protected":false},"author":2,"featured_media":0,"template":"","api_topic":[618],"class_list":["post-24917","luxon_api","type-luxon_api","status-publish","hentry","api_topic-information"],"acf":[],"yoast_head":"\nTransactions Statuses - Luxon Pay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/luxon.com\/pt-br\/api\/transactions-statuses\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transactions Statuses - Luxon Pay\" \/>\n<meta property=\"og:description\" content=\"Code Description Status Type PENDING Transaction has been successfully initiated intermediate PROCESSING Transaction has been accepted and currently being processed intermediate REJECTED Transaction has been rejected final PROCESSED Transaction has been successfully processed final FAILED There was an error during transaction processing final CANCELLED Transaction has been cancelled final EXPIRED Transaction order is expired final... 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