Account FAQs
支持

现场赛事

如何使用 Luxon Pay 应用购买现场赛事?

从 Luxon Pay 钱包选择“商店”,然后选择现场比赛的系列/场馆名称。 点击您感兴趣的比赛并购买。您的购买操作会立即转交给赛事运营商。您会获得一个专属代码,用于收取您的资金。

我能否通过 Luxon Pay 应用程序再次进入现场赛事?

可以,您可以通过 Luxon Pay 再次进入之前购买的比赛。只需按照初始购买流程即可再次进入。

我能否在 Luxon Pay 钱包中获得赢利返还?

可以,您可以在 Luxon Pay 钱包中获得赢利返还,请在兑现时和赛事运营商协商。

How long does it take to receive my winnings back into my Luxon Pay wallet?

We aim to add your winnings to your Luxon Pay wallet as soon as possible. However, please allow 10 working days of the event finishing.

我能否通过 Luxon Pay 账户转账参与现金游戏?

可以,选择适合的场馆即可转账参与现金游戏?从 Luxon Pay 钱包选择“商店”,然后选择现场比赛的系列/场馆名称。点击“转入 [specific merchant]”,输入您想要发送的资金,并向收银台添加注释。您会获得一个专属代码,用于收集您的资金。

Which currency do I need to use to buy in to a live event via the Luxon Pay app?

You will need to use the correct currency for the event you wish to buy into. If you don’t have the correct currency, you can do a currency exchange within your Luxon Pay wallet by selecting ‘exchange’.

Where can I see a list of upcoming events, I can buy into via the Luxon Pay app?

Click ‘Shop’ and you will see a full list of all events you are able to buy into via the Luxon Pay app.

Can I buy into an event for another user?

No, all buy-ins must be made by the user who wishes to play the event. However, you can use our instant transfer service to send money to another user with no fees. Click ‘Transfer’ to add a new contact or send to an existing contact.

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