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No, you will not be able to deposit to a merchant account from your Luxon Pay account if the account is not registered to you. Your merchant and Luxon Pay account name, email address and date of birth must match or the deposit will fail.
No, you will not be able to withdraw from a merchant account to your Luxon Pay account if the account is not registered in your name. Your merchant and Luxon Pay account name, email address and date birth must match or the withdrawal will fail.
Step 1 – Visit the merchant site you want to transfer your money to, select Deposit / Cashier
Step 2- You will see Luxon Pay listed as a payment option.
Step 3 – Select Luxon Pay. Fill in the details as requested by the merchant, the amount and continue to the next page.
Step 4 – Enter your Luxon Pay credentials and click continue.
Step 5 – A summary of your payment information will appear, enter your password and complete the transaction.
Step 6 – Always transfer money in the currency your merchant account is in, otherwise you may incur a currency conversion fee by the merchant. There are no fees associated with sending money to a merchant, as long as you select the same currency your account is in with that merchant, e.g. if you account with a merchant is in GBP, ensure you select GBP from the cashier page to withdraw money from your Luxon Pay GBP account.
In order to make a withdrawal from a merchant using Luxon Pay, you must have previously deposited into that merchant using Luxon Pay.
Step 1 – Visit the merchant site you want to withdraw your money from, select Deposit / Cashier, and then select WITHDRAWAL tab.
Step 2- You will see Luxon Pay listed as a withdrawal option.
Step 5 – A summary of your withdrawal information will appear, enter your password and complete the transaction.
Talk directly to a member of our team by clicking the small circle on the bottom right.
Send your questions over to our support team by emailing firstname.lastname@example.org.
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Luxon and Luxon Pay are trading names of Luxon Pay Ltd, a company registered in Calgary, AB, Canada (No. 2024517852), with its registered office at Bow Valley Square 3, 490, 205 – 5 Avenue SW, Calgary, Alberta, T2P 2V7, Canada. Luxon Pay Ltd is authorised by FINTRAC as a Money Service Business (MSB No. M22974394). Terms and Conditions apply.