You can create a Luxon Pay account by downloading our official app from the Google Play Store or App Store, or by signing up via our web platform on desktop or laptop.

1. Sign up
Create your account by entering your basic details.

2. Verify your account
To unlock all features, complete the verification process by uploading a valid photo ID in the Account Information section.

3. Start using Luxon Pay
Once verified, you can send and receive money, manage your funds, and make payments with supported merchants.

Setting up your Luxon Pay account takes just a few minutes.

After creating your account, you will need to complete identity and address verification to access all features.

1. Account setup
If you do not finish the setup immediately, you can continue later by following the platform notifications. Please note that the registration process must be completed within 72 hours, otherwise your account will be deleted and you will need to start again.

2. Verification time
Document verification usually takes up to 24 hours.

Yes. You can pause the setup process and continue where you left off at a later time.

Just follow the in-app prompts to complete your registration. Please note that the setup process must be completed within 72 hours.

Verifying your identity and address is a standard requirement for any regulated financial account – and Luxon Pay is no different.

It’s how we keep your money safe, protect you from fraud, and make sure everyone using the platform can trust it.

We only ever ask for what we genuinely need – nothing more.

Once your documents are submitted, our team will usually have everything reviewed within 24 hours.

Once your documents have been approved, you’ll receive a push notification.

You can also check your verification status at any time:

💻 Desktop
1. Go to My Account
2. Your account will be shown as Verified or Unverified under your name

📱 App
1. Tap the ☰ menu in the top-left corner
2. Your account will be shown as Verified or Unverified under your name

No credit checks here. Setting up or verifying your Luxon Pay account has no impact on your credit score – so there’s nothing to worry about on that front.