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FAQ

Withdrawals

How do I make a withdrawal?

Is there a minimum amount of money I can withdraw?

Can I withdraw before making a deposit?

Do I have to withdraw to the same card I have made a deposit with?

How long does the withdrawal process take?

How do I withdraw money from a merchant?

Is there a fee for withdrawals?

Can I withdraw in US Dollars to my US bank account?

My withdrawal has not been processed yet, what can I do?

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    Withdrawals

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    Luxon is a registered trademark of Luxon Payments LTD (company registration number 11462356) authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900929) for the issuing of electronic money. Terms and Conditions apply. We NEVER ask our merchants or our users to send the Personal Account Number (PAN) for Credit / Debit cards, the CVV security code, online password, online PIN or mobile PIN via email or when identifying you via the phone.