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FAQ

Account set up

How do I sign up for a Luxon Pay account?

What documents will I need to verify my Luxon Pay account?

Why do I need to verify my ID and address?

Does Luxon Pay carry out a credit check on me?

How long does it take to set up an account?

How long will it take to verify my documents?

Can I start setting up an account and complete it later?

How will I know if my account is verified?

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    Luxon Pay 2022 © | All rights reserved

    Luxon and Luxon Pay are trading names of Luxon Payments LTD (company registration number 11462356) authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900929) for the issuing of electronic money. Terms and Conditions apply. We NEVER ask our merchants or our users to send the Personal Account Number (PAN) for Credit / Debit cards, the CVV security code, online password, online PIN or mobile PIN via email or when identifying you via the phone.