Talk directly to a member of our team by clicking the small circle on the bottom right.
If you want to make a complaint, please email complaints@luxon.com. Once we have received your complaint we will acknowledge this via email. We will then investigate all the details of your complaint, and issue our response within a couple of days, but this can take up to 15 business days. If you are not satisfied with our resolution, you can refer your complaint to the relevant Financial Service or Regulatory Authority in your jurisdiction.
If you would like a copy of our complaints policy, please contact support@luxon.com
