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FAQ

Currencies

How do I know what my primary currency is?

What is my primary currency and why do I have it?

Can I change my primary currency?

What is my ‘total wallet balance’?

Which currencies are available with a Luxon account?

How do I exchange currencies?

How do I remove a currency?

What is the exchange rate?

What fees are associated with exchanging currencies?

Can I send money to a contact in any currency I hold?

Are there any limits on currency exchanges?

Can I increase my currency exchange limits?

How do I add a currency?

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    Luxon is a registered trademark of Luxon Payments LTD (company registration number 11462356) authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900929) for the issuing of electronic money. Terms and Conditions apply. We NEVER ask our merchants or our users to send the Personal Account Number (PAN) for Credit / Debit cards, the CVV security code, online password, online PIN or mobile PIN via email or when identifying you via the phone.