What is my home currency, and why do I have one?

The currency exchange feature is available to fully verified Luxon Pay users.

Once verified, you can access it as follows:

💻 Desktop
1. Select Exchange from your dashboard
2. Use the dropdown arrows next to each currency to choose the currencies you want to exchange

📱 App
1. Tap the Luxon Pay icon in the centre of the bottom menu
2. Select Exchange
3. Use the dropdown arrows next to each currency to choose the currencies you want to exchange

Yes. Your currency exchange limits depend on your verification level and VIP level.

To request a higher limit, contact our Support Team via Live Chat.

Luxon Pay supports 38 account currencies, including:

EUR (Euro)
USD (US Dollar)
CAD (Canadian Dollar)
GBP (British Pound)
CHF (Swiss Franc)
DKK (Danish Krone)
NOK (Norwegian Krone)
PLN (Polish Zloty)
SEK (Swedish Krona)
BRL (Brazilian Real)
AUD (Australian Dollar)
HKD (Hong Kong Dollar)
JPY (Japanese Yen)
NZD (New Zealand Dollar)
CZK (Czech Koruna)
HUF (Hungarian Forint)
RON (Romanian Leu)
TRY (Turkish Lira)
BHD (Bahraini Dinar)
ILS (Israeli New Shekel)
JOD (Jordanian Dinar)
KWD (Kuwaiti Dinar)
MXN (Mexican Peso)
OMR (Omani Rial)
QAR (Qatari Riyal)
SAR (Saudi Riyal)
SGD (Singapore Dollar)
ZAR (South African Rand)
THB (Thai Baht)
TND (Tunisian Dinar)
AED (UAE Dirham)
KRW (South Korean Won)
MAD (Moroccan Dirham)
PHP (Philippine Peso)
VND (Vietnamese Dong)
IDR (Indonesian Rupiah)
INR (Indian Rupee)
TWD (Taiwan Dollar)

Exchange rates are updated every 10 minutes. Currency exchanges may be subject to fees depending on yourVIP level.

Currency exchange fees depend on your VIP level.

The conversion rate is updated every 10 minutes, and any applicable limits and fees are listed on our website. Luxon Pay may update these from time to time.

You will always see the exact fee in-app before confirming a currency exchange.

Yes. Currency exchange limits depend on your verification level and VIP level.

You can view your current limits and account features here:

💻 Desktop
1. Go to My Account
2. Select Account Information

📱 App
1. Tap the ☰ menu in the top-left corner
2. Select Account Limits

The currency exchange feature is available to fully verified Luxon Pay users.

Once verified, you can exchange currencies as follows:

💻 Desktop
1. Select Exchange from your dashboard
2. Use the dropdown arrows next to each currency to choose the currencies you want to exchange

📱 App
1. Tap the Luxon Pay icon in the centre of the bottom menu
2. Select Exchange
3. Use the dropdown arrows next to each currency to choose the currencies you want to exchange

You can add a new currency wallet by exchanging into that currency or by receiving money in that currency.

If you want to add a new currency wallet without holding a balance yet, you can do so as follows:

💻 Desktop
1. Select Currencies
2. Tap the + icon next to the currency you want to add

📱 App
1. Tap the arrow next to your balance
2. Select Add Currency +

You can remove a currency from your wallet as long as the balance is zero.

💻 Desktop
1. Go to Currencies
2. Select the three dots next to the currency
3. Tap Remove

📱 App
1. Tap the arrow next to your balance
2. Swipe left on the currency you want to remove
3. Tap Delete

📌 Important
You must have a zero balance in the currency you want to remove. If there is a remaining balance, you can exchange or withdraw the funds first.

Yes. You can send funds in any currency you hold.

If your contact does not already have a wallet in that currency, Luxon Pay will automatically create one for them and credit the funds.

The exchange rate is based on the current market price for converting one currency into another.

Luxon Pay updates exchange rates every 10 minutes using a real-time rate feed. You can view the exact rate during the exchange process in the app or web platform.

Any applicable fees will always be shown before you confirm the exchange.