To keep your current VIP level — or move up — you need to meet the minimum merchant deposit requirement in each calendar quarter.
Example:
If you reach Premium on 1 May, you will keep that tier for the rest of Q2 (May–June) and all of Q3 (July–September).
If you do not meet the deposit requirement again during Q3, your tier will change to Classic at the end of the quarter.
VIP levels are reviewed and updated on a quarterly basis.
Talk directly to a member of our team by clicking the small circle on the bottom right.
